Name: Implementing SOA Governance
Course Code: WA1508
Duration: 2
Scheduled Dates for WA1508
IT governance provides a thorough management process for IT activities. All aspects of IT, starting from strategy to execution, are closely managed and continuously improved. SOA adds new challenges and hence IT governance processes need to be extended.
This course builds a foundation by covering IT governance. Many organizations may not have IT governance put in place. This foundation will be especially beneficial to them. The course builds on this foundation by covering SOA governance.
The course offers practical knowledge of how to actually implement IT and SOA governance in an organization. We have designed the course in such a way that the students will be able to get started with instituting a governance practice from scratch.
* What is IT governance. We cover IT governance using ITIL.
* How to implement IT governance.
* New management challenges brought about by SOA.
* How to implement SOA governance.
Target Audience
IT project managers. Architects. Line of Business Managers who fund IT projects and would like better ROI.
Key Topics
- Introduction to Governance
- - What is SOA?
- - Value proposition of SOA
- - What is governance?
- - Areas of a business that are commonly governed.
- * - Sales
- * - Finance (especially for publicly traded companies).
- - Benefits of governance.
- - What is IT governance?
- - Introduction to ITIL.
- - Key aspects of IT governance
- * - Mission and objective
- * - The processes that are managed (such as the release process).
- * - Measurement of important metrics
- * - Cost and possible problems
- - Governance lifecycle
- * - Define the need for governance. Define the activities that will be governed.
- * - Define the management process. Who will manage and take decisions.
- * - Put the management process into practice.
- * - Monitor and measure key metrics. Fine tune activities.
- - Difference between IT governance (management process) and software development process.
- * - Most businesses have software development process but many do not have IT governance.
- - Why do we need SOA governance on top of IT governance
- Configuration Management
- - Mission objectives
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
- Change Management
- - SOA Challenges
- * - Service and process versioning
- * - Frequent process changes
- * - Determining and notifying affected parties
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
- Service Level Management
- - SOA Challenges
- * - Service usage monitoring
- * - Audit logging
- * - Failure reporting
- * - Service prioritization, dynamic routing, load-balancing
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
- Financial Management for IT Services
- - SOA Challenges
- * - Who funds a service?
- * - Who funds a business process that touches multiple services?
- * - How to accurately calculate ROI from SOA projects?
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
- Capacity Management
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
- Availability Management
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
- Security Management
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
- Problem Management
- - SOA Challenges
- * - Determining root cause of a problem
- * - Notifying service owner
- * - Dispute resolution
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
- Service Catalog Management
- - SOA Challenges
- * - Foster reuse
- * - Most updated service information
- * - Service ownership
- * - Invocation protocol
- * - Service usage documentation
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
- Service Availability and Continuity Management
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
- Architecture Management
- - SOA Challenges
- * - Is SOA is right for a problem?
- * - How to identify services
- * - How to specify services
- * - Best practices
- * - Reference architecture
- * - Dispute resolution and appeals process
- * - Interoperability management
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
- Enterprise Data Management
- - SOA challenges
- * - Who has the definitive version of an entity?
- * - Semantics of an entity as used by each application
- * - What is the generic data format
- * - Naming convention
- * - Registry of data mapping
- * - Who is the source and sink of data.
- - The process
- - Activities
- - Metrics to measure
- - Possible problems
Objectives
- After completing this course, the student should be able to:
- * Understand the need for governance and how many aspects of the business (such as sales and finance) are already strictly governed.
- * Learn the IT practices that need to be governed (such as change management and availability).
- * Learn the SOA practices that need to be governed (such as interoperability and architecture dispute resolution).
- * Measure key metrics and make decisions based on them (that will lead to continuous improvement).
- * Institute a well documented governance model within the organizations.
- * On a day to day basis, enforce compliance with the model, gather key metrics and change IT practices based on the metrics.
Required Skills/Experience
- Basic project management skills.
Fee: $1,200.00
Course Schedule:
Back to Course Description
Austin
Charlotte
Columbia
Hunt Valley
Lansing
Madison
Milwaukee
Minneapolis
Oak Brook
Oklahoma City
Phoenix
Raleigh
San Antonio
Schaumburg
Tulsa
Washington DC
