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  1. Training > Course Details

Name: Design For Six Sigma (Service)
Course Code: BU277
Duration: 5

Scheduled Dates for BU277

Design for Six Sigma training is targeted towards helping teams develop and design new services and processes that meet the requirements of both the customer and the business.

Target Audience
This course applies to anyone in the organization who is part of a cross-functional team charged with developing a new service or process. The course assumes a familiarity with computers and basic analytical skills.

Key Topics

  • How to Define a project
  • Change Management Tools
  • How to Identify Requirements
  • Translate Voice of the Customer into Quality Characteristics
  • Concept Selection
  • Create a Six Sigma Scorecard
  • Design Development
  • Develop and Test Detailed Design
  • Project Planning and Implementation
  • Process Management Charts

Objectives

  • By completing this course of study, you will gain a solid general knowledge of the theory, composition and implementation of a Design for Six Sigma initiative. You will also become proficient in all of the analytical tools necessary to implement Design for Six Sigma improvement projects, including the design and analysis of general and fractional factorial experiments. You will learn how to deploy quality, reliability, cost, and technology throughout the project and the customer experience working through the 5-Step Design Process.

      Note
      Additional Course Requirements: Laptop computer-computers must be equipped with Microsoft Office Minitab Software (Which is not included in the price of the course.) The student needs Minitab version 14. The student version does not have the full tool set needed for the course. Minitab may be purchased through the Minitab site at http://www.minitab.com/

      Fee: $3,495.00


      Course Schedule:
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